Reliability and trustworthiness are also a big factor in the mind of a customer when choosing a window cleaner and because they will be entering your property and providing a regular service it’s important to find one that fits this criteria. Before employing their services there are a few things you can do before deciding which one to choose. By asking some simple questions you can usually get a good idea if the company you are speaking with offer a professional and reliable service. Some of these questions are outlined below
1. How long have they been in business?
A window cleaning company that has just started in business may lack the experience required to provide good consistent results. However, they may have worked as a window cleaner for another firm before starting out on their own, so you should take this into consideration.
2. Is the window cleaning company insured?
A professional window cleaner who runs their business properly will always take out insurance to cover them and any claim made by their customer for damages or injury. If they confirm that they have insurance you can ask them to show you their insurance certificate to confirm this.
3. Are they considerate and safety conscious?
Will they take care when entering the rear of your property or working around your garden borders and lawns? Do they use a water fed pole system which is less likely to cause scuff marks on window frames and sills, or marks on the lawn which can sometimes be caused when ladders are used. The water fed pole system is used from ground level so safety is far greater when using this type of cleaning method.
4. Will they provide a regular and reliable service?
Operating a window cleaning service means that sometimes windows cannot be cleaned under certain weather conditions, but a company which uses the water fed pole system can usually work in the rain or windy conditions, but obviously in adverse stormy or icy weather conditions this may become too difficult. It’s worth asking the window cleaner what their procedure is in these type of situations. Will they come the following day? Or will they come the same week? Or will they simply miss the clean until next time due? This will give you some idea of how regular and reliable they can be.
5. Was the window cleaner recommended by a friend or neighbour?
A highly favourable recommendation from a reliable source such as a neighbour is definitely a big advantage when choosing a window cleaner, especially if your neighbour has used them for a good while and has got to know them. You can find out a lot about the company just by asking other customers the right questions and getting good feedback. Does the company have positive reviews on social media platforms? This can be a good indicator as to whether others would recommend using their services.
6. Does the window cleaning company operate a professional service?
Do they use quality window cleaning equipment? Do they turn up in a battered old van or car, or do they run a modern vehicle that is professionally sign written with their name and contact details? Are they uniformed? Do they have a website? Are they polite and friendly with existing customers?
Even after you employ the window cleaner its good get to know them to satisfy yourself that you have made the right choice.
A professional window cleaning business will conform to all the positive points in this article, so you can be well prepared before you make the right choice when choosing a window cleaner that is right for you.
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*Information provided by Pure Water Window Cleaning Ltd., providing reliable and professional window cleaning services in Wexford and South Dublin.
Pure Water Window Cleaning
Tel: 086 337 3399